Doing Our Bit Around COVID-19

We want to ensure you that during this pandemic our services are running as normal.

Our main goal throughout this coronavirus Pandemic is to ensure that all of our customers and staff remain as safe as possible. These are unprecedented times and we’re doing our utmost to ensure that the guidance and procedures that we put in place follow the latest advice from the Government and NHS. This includes the adequate provision of PPE such as aprons and gloves, which we have been supplying to our staff throughout Hampshire.

With the unsettling times that we find ourselves in, we appreciate that many of you have questions about your or a loved one’s care, or even what we are asking our carers to do. We want to be completely transparent with you so that you can feel reassured & safe in the knowledge that you’re being looked after properly.

With that in mind, we have created a webpage dedicated to frequently asked questions, which you can find here.You can also view our COVID-19 Staff Policy and Ways of Working Policy.

COVID-19 home care is practical & emotional support for anyone that needs extra assistance at home during the Covid-19 outbreak and beyond. The sentiment behind home care from Seven Star Care is to promote your independence as much as possible, whilst helping you with tasks and everyday living that you may need assistance with, such as personal care, housework, shopping, and mobility.

We understand how unsettling the current situation in the UK and the rest of the world is – especially if you have been identified as being within the ‘vulnerable’ group by the government – and home care not only helps with the physical elements of care but can also provide much-needed emotional support too. Knowing that someone is going to visit you at home on a regular basis to make sure that you’re okay or that your loved one that you’re unable to see has the right support that they need, can make the difference.